Backchannel

How to reach a hiring manager directly, before you apply

Applications go to a queue. A message to the person who owns the role goes to a human who can actually do something about it. Here is how to do it well.

The person reading your application is rarely the person who decides. Recruiters screen against a checklist; the hiring manager is the one who feels the pain the role is meant to solve. Reaching that person directly, respectfully, is one of the highest-leverage things you can do in a job search.

Find the right person

The hiring manager is usually whoever the role reports to. For a marketing coordinator role, that is the head of marketing. For a software role, it is an engineering manager or team lead. Use LinkedIn to find the team, then look one level up.

  • Search the company plus the function ("Stripe head of design").
  • Read the job description for reporting lines ("reports to the Director of...").
  • Check the team page on the company site.
  • Look at who has posted about the team or the role recently.

Do the homework first

The reason most cold outreach fails is that it is obviously copy-pasted. Before you write anything, spend twenty minutes understanding what this person is actually dealing with. Read their recent posts. Understand what the team is shipping. Find the specific problem the role exists to solve.

That research is what lets you write one sentence no one else can write, which is the entire game.

Write a message worth replying to

Keep it short. Lead with something specific about them or their team, make a concrete point about the work, and make a small, clear ask. Do not attach a CV. Do not ask for a job. Ask for a short conversation, or offer something useful.

Hi Dana. I saw the team is moving onboarding in-house this quarter. I spent two years cutting activation time at a similar-stage company and have a couple of ideas about where the drop-off usually hides. Open to a 15-minute call? Either way, nice work on the new flow.

That works because it proves you understand their world, it offers value rather than asking for a favour, and the ask is tiny. Compare it to "I am very interested in opportunities at your company, please find my CV attached," which gets deleted.

Where to send it

A LinkedIn message is the low-friction default. A well-guessed work email can be even better because it lands in a real inbox. Common formats are first@company.com or first.last@company.com; a quick search will usually confirm the pattern. Whatever the channel, one thoughtful message beats ten generic ones.

Follow up once, then let it go

If you hear nothing after a week, send one short, friendly follow-up. If still nothing, move on without resentment. People are busy and timing is everything. The relationship you started can still pay off months later when a role opens.

Common questions

Is it unprofessional to contact the hiring manager directly?

No, when it is done with genuine research and a light touch. Managers generally welcome a sharp, relevant message. What reads as unprofessional is a generic mass-message with a CV attached.

Should I still submit the formal application too?

Yes. Submit the application so you are in the system, then reach out directly so a human actually sees you. The two work together.

What if I cannot find the hiring manager?

Reach the most senior person on the relevant team, or someone doing the exact job you want. They can point you to the right person, and often will if your message is good.

Reach the people who do the hiring, before the job is posted.

Backchannel is a fourteen-day system for the direct, referral-led job search this article describes.

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